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Donald Goodman

109 POSTS
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https://africanverdict.com/
Technology

BayCom partners with NICE inContact to offer cloud contact centre platform in NZ

Donald Goodman -
New Zealand-based technology provider BayCom Communications has announced a partnership with NICE inContact, a leading Contact Centre as-a-Service provider. The collaboration will enable BayCom...
Technology

Blue Prism launches Service Assist to empower contact centres

Donald Goodman -
Blue Prism has announced a new solution for businesses wanting to up their game when it comes to customer service and contact centre operations. Blue Prism...
Finance

Fujitsu new tech ensures inter-business data trust

Donald Goodman -
Fujitsu Laboratories has developed digital trust management technology that it claims can guarantee the authenticity of business data exchanged between corporations, government agencies, and...
Technology

Managing customer experience with a work-from-anywhere workforce

Donald Goodman -
Article by NICE president for Asia Pacific Darren Rushworth. In the COVID-19 era, contact centres are looking for extreme business agility to compete effectively. Being able...
Finance

Romanian nationals jailed for card skimming

Donald Goodman -
Two Romanian nationals have been sent to jail in Auckland for card skimming. They were sentenced in Auckland's District Court for importing and possessing card...
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Donald Goodman

109 POSTS
https://africanverdict.com/

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